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Thank you for calling.
感谢您的来电。
You are welcome, sir.
先生,不客气。
We look forward to hearing from you.
我们静候您的佳音。
Please contact me if you have any further questions.
如果您有任何其他问题,请和我联络。
三.柜台服务
B=行李服务员(Bellman)
C=服务员 (Clerk)
H=客房服务员(Housekeeping)
BC=领班(Bell Captain)
G=客人(Guest)
To the Front Desk.
带客人到柜台
B: Good evening, Ms. Welcome to China-trust Hotel.
小姐,晚安。欢迎光临中信酒店。
G: Thank you.
谢谢你。
B: How many pieces of luggage do you have?
请问您有多少件行李?