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星级酒店英语培训(简)

来源:职业餐饮网 发布时间:2009年11月18日 点击数: 收藏 讨论交流
O: Yes, Sir. May I help you?
C: Could you put me through to Room 0856, please?
O: Certainly, sir. Just a moment, please.
C: I’d like to speak with Mr. Bramley.
O: Is he a hotel guest, sir?
C: Yes.
O: How do you spell his name, please?
C: B-R-A-M-l-E-Y.
O: Just a moment, please. I’ll check for you.
Thank you for waiting, sir. Mr. Bramley is staying in our hotel. I’ll connect you.
Room-to –room and outside calls 房间电话转接
O: This is the operator. May I help you?
G: Yes, I’d like to call my friend in his room. What shall I do?
O: Do you know the room number, sir?
G: Yes, it’s 536.
O: For 3 digit rooms in the Main Building, please dial 0 and then the room number.
G: I see, well, what about outside calls?
O: For calls in Beijing, please dial 9 first and then the number.
G: What about outside Beijing? I’d like t 阅读更多相关知识,返回【 酒店英语 】栏目列表