Unit 5 Room Service 客房送餐服务

2、经典对话

AGood morning,room service.May I help you

BI'd like to have a meal in my room.

ACertainly Sir. We offer two types of breakfast,American and Continental.Which one would you prefer

BWhat does Continental breakfast have

APeeled oranges, toast with butter ,coffee or tea

BThat would be fine,I will take it.I'd like a white coffee(加牛奶的咖啡） with two sugars,please.

A I see.May I have your name and room number,please

BSure,It's Jafoson Black in room 1506.

ALet me confirm your order. Mr Jaferson Black in room 1506,continental breakfast,white coffee with two sugars.Is that right

BExactly.

AYour order will be ready soon. Thank you for calling.

3、常用句型百宝箱

1、订餐服务说明

1、Breakfast to be served from 730 to1000 AM.Lunch dinner served from 1100 AM to 1100 PM.

2、Room sevice is available 24hs a day.

3、You may dial 6 then ask for room service.

4、If you like,we can make a note will list and send to them,which would you like to do

5、There is next service charge for 15% for room sevice.

询问客人喜好

1、Which kind of juice would you prefer,Grapefruit juice or orange？

2、How would you like eggs,how would like steak

3、Would you like ham or Bacon with your eggs

4、Would you prefer rows or toast