G: Yes, please. I’ve just arrived from Hong Kong. Could you let me have a room for this evening?
R: Have you made a reservation, sir?
G: I’m afraid not.
R: How many people do you have, please?
G: Just one. I’m alone.
R: Just a moment, please. I have to check if there’s a room available
Oh, sorry, sir. All the rooms are booked up. But I think we’ll be able to arrange for a room after six o’clock this evening. If you need a room right now, would you like me to get in touch with somewhere else for you?
G: No, thanks. I should say I prefer to stay here. A friend of mine highly recommended your hotel to me. I’ll just wait here till six.
R: You are welcome, sir. Perhaps you might feel more comfortable to rest in our lobby after a tiring journey. And if you need any help, do let us know.
G: Thanks No problem.
Guests rooms already reserved 接待有预订客人
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