e?
-The room may have been reserved in the name of the person who made the reservation.
-When was the reservation made?
-Do you have a letter or telex confirming the reservation?
-When did you make the reservation?
-When was it made?
-From which country?
-Who made the reservation?
-I’m sorry, but I haven’t got any record of that.
-Would you like me to get you a room in another hotel?
Reception 前台接待


Ⅰ Check In入住登记
Individual guests without reservation 接待无预订散客
(R: receptionist G: guest)
R: Good morning, sir. What can I do for you?
G: Good morning, I would like to have a twin-bedded room.
R: Just a moment, please. I have to check if there’s a room available. Yes, sir we can offer you a room for the date. Would you like one with private b 阅读更多相关知识，返回【 酒店英语 】栏目列表