Asking For Opinions 寻求意见
酒店服务人员用语一般都是以问句的形式出现，因为这样比较礼貌，但更重要的是，体现了酒店充分尊重客人的意愿、顾客至上这一原则。
How would you like the your steak? Rare, medium rare or well-done?
您希望您的牛排怎么做？嫩点，适中，还是全熟？
Would you like a drink first?
您要不要先来点饮料呢？
May I take your order, sir?
我可以为您点菜了吗？
What sauce would you like to go with your beef?
您的牛肉要配什么汁？
May I put the plate away?
能把这盘子收走了吗？
Would you like to pay separately or together?
您要分单还是一起付？

Expressing Wishes And Congratulations
祝福祝贺语用在适当的时候会使客人感觉愉悦，所以学习一些祝贺语是很有必要的。
Usual—used Wishing Expression: 一般祝愿：
I wish you good health. 祝您身体健康。
Good luck! 祝您好运！
Wish you every success. 祝您一切顺利。
Festival Wishes: 节日祝愿：
Happy New Year! 新年快乐！
Merry Christmas! 圣诞快乐！
Farewell Wishes: 送行祝愿：
I wish you a pleasant journey. 祝您旅途愉快。
I hope you’ll have a good time. 祝您玩得痛快。
Bon Voyage! 一路顺风！
Wishes Expression To Patient: 对病人的祝愿：
I wish you an early recovery. 祝您早日康复。
Best wishes for a speedy recovery. (同上)
Birthday Wishes: 祝贺生日：
Happy birthday! 生日快乐！
Congratulations: 祝贺喜事：
Congratulations! 祝贺您！
My hearty congratulations! 我衷心的祝贺您！