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总机英语情景对话

来源:职业餐饮网 发布时间:2012年06月21日 点击数: 收藏 讨论交流

被呼叫客人没有回应时

『对话精华』

We have paged Mr. Mercer but he didn’t pick up the phone.

我们已呼叫过马撒先生了,但是他没有打电话过来。

Could you try there, please? 请试试哪儿好吗?

Dialogue

I’m very sorry to have paged Mr. Mercer but he did not pick up the phone. Shall we try again.

C: Yes. I’ve just remembered. He might be in the Garden Lounge. Could you try there, please?

Certainly, sir. I’ll connect you with the Garden Lounge.

抵达时外线电话已挂断

『对话精华』

I’m afraid your party was cut off.

对方恐怕已经挂断了。

Did he give his name? 他有没有留下名字?

I’m very sorry we couldn’t help you. 非常抱歉我们无能为力。

Dialogue

(Operator speaks to paged guest)

Mr. Mercer? There was a call for you but I’m afraid your party was cut off.

G: That’s a nuisance! Did he give his name?

I’m afraid not, sir. I’m very sorry we couldn’t help you.

G: It couldn’t be helped. Thanks anyway.

You’re welcome, sir.

客房间的通话与外线电话

『对话精华』

I’d like to call my friend in his room?

我想打电话到朋友的房间。

Please dial 60 and then the room number.

请先拨60再拨房间号码。

Dialogue

This is the Operator. May I help you?

G: Yes. I’d like to call my friend in his room. What shall I do?

Do you know the room number, sir?

G: Yes, It’s #814.

For 3 digit rooms in the Main Building, please dial 60 and then the room number.

G: I see, well, what about outside calls?

For calls inside Beijing, please dial 0 first and then the number.

G: What about outside Beijing? I’d like to call Tianjin.

For calls outside Beijing, please dial 0 and then the area code and number.

G: Fine. Thanks a lot.

You’re welcome, sir.

早晨叫醒电话

『对话精华』

I’d like to be woken up tomorrow morning. 明天早上想请你叫我起床。

At what time? 几点呢?

Dialogue

This is the Operator. May I help you?

G: Yes, I’d like to be woken up tomorrow morning.

Certainly, sir. At what time?

G: At around 7:30a.m.

We have a computer wake up service. Please dial 5 first and then the time. For 7:30 a.m. dial 5 and then 0730 for the time. There must be five digits in the final number.

G: 50730. I see.

That’s right, sir. Our computer will record the time and your room number.

G: Thank you.

You’re welcome, sir. Have a good night.

代理通话服务

『对话精华』

Could you place the call for me? 能不能帮我打这通电话呢?

What number are you calling, please? 请问您要打几号?

Dialogue

G: Operator. I’ve tried calling a number in Beijing but I can’t understand what they’re saying. Could you place the call for me?

Certainly, sir. I’d be glad to help you. What number are you calling, please?

G: 6433-8251.

Is this a company number or a private number?

G: A company one.

May I have the name of the company, please?

G: Yes, it’s the Her-han Engineering Company.

Who would you like to speak to, please?

G: Mr. Wang of the Sales Department.

Do you know his extension number or his name?

G: Not the extension number but I thing\k his name is Ming-uei.

May I have your name and room number, please?

G: Yes, my name is Robbins and I’m in Room #724.

Thank you. Could you hang up, please, and I’ll call you back?

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