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星级酒店英语培训(简)

来源:职业餐饮网 发布时间:2009年11月18日 点击数: 收藏 讨论交流
for you to move by 12:00 am in this morning, so that we can prepare the room for the next guest?
- I need to check with the Front Office Manager regarding your request. May I call you back in 10minutes?
-Excuse me, your room is on the non-smoking floor, all of the guest including the visitor are not allowed to smoke.
-I’m sorry, Mr. Wang, but our housekeeping department didn’t notice your visitor has left and it’s out policy to ensure all visitors depart by 11:00pm. Sorry to have caused you such an inconvenience.
- What denomination would you like, sir
The Bellman行李员
Bringing the guest to the front desk 将客人引至前台
B: Good evening, Sir. Welcome to our hotel.
G: Thank you.
B: How many pieces of luggage do you have?
G: Just these three.
B: Two suitcases and one bag. Is that right?
G: Yes. That’s all.
B: I’ll show you to the Front Desk. This way. Please I will 阅读更多相关知识,返回【 酒店英语 】栏目列表