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星级酒店服务指南

来源:职业餐饮网 发布时间:2011年04月22日 点击数: 收藏 讨论交流

宾客须知
1、登记住宿时,请出示身份说明文件,如身份证、护照、回乡证、或其它证件。
2、请留意及遵照酒店内之规则。
3、本酒店不接待未经办理入住的宾客留宿。
4、绝对禁止携带易燃性、易爆性、含毒性或辐射性等物品进入酒店范围,严禁在房内生火煮食和自接电源电线。
5、各类武器枪械均需登记及申报,然后由宾客交本地公安局或酒店保安部妥善为存放保管。
6、贵重物品必须交前台收银处客用保险箱存放,客房内客人物品如有遗失,酒店概不负责。
7、酒店内严禁吸毒、聚赌、嫖宿等违法犯罪活动。
Guests Information 1, the registration accommodation, please note proof of identity documents such as identity cards, passports, a Home Visit Permit, or other documents. 2, please take note of, and compliance with the rules of the hotel. 3, the hotel does not receive the check without a live-in guests. 4, the absolute prohibition of carrying flammable, explosive and toxic or radioactive materials into the hotel, such as the scope of prohibited cooking fire in a room and since then the power wires. 5, various types of weapons, firearms must be registered and declared, and then by the guests to pay the local Public Security Bureau or the hotel security and properly stored in the custody of the Department. 6, valuables Cashier Department must pay passenger safe storage, in-room guest items lost, the hotel takes no responsibility. 7, the hotel is strictly prohibited drugs, gambling, prostitution and other illegal criminal activities.
各项服务
Various services
有关商务服务
位于大堂前台处,为阁下提供图文传真、电脑上网、复印、打字及国际直拨长途电话等.详情请咨询酒店接待内线“222、333、888”酒店传真号码:*******
Related business services Office is located at the lobby front desk, to provide you with fax, computer access, photocopying, typing and international direct-dial long-distance telephone. More information, please contact the hotel reception insider "222,333,888" hotel fax number :0750-2739188
退房时间
退房时间为中午十二时正,如有需要延迟到下午六时前退房,酒店则加收半日房租,若在下午六时后退房则作为全日计算,有关延迟退房事宜,请拨打内线:“888”与接待处联系。
Check-out time Check-out time is 12 o'clock now, and if necessary postponed until 6:00 p.m. before the check-out, the hotel will charge rent for half a day, if after 18 o'clock check-out is calculated as the whole day, the late check-out, please call ext : "888" and the reception office.
保险箱服务
保管箱的每个箱子有两把钥匙,一把由收银员负责保管,另一把由客人亲自保管,只有这两把钥匙同时使用,才能打开和锁上保险箱。
前台收银处免费为阁下提供贵重物品保管服务,详情查询电话:“222、333、888”。
Safe service Safe-deposit boxes in each box there are two keys, one by the cashier responsible for the custody of another person into custody by the guests, only the keys used to open and lock the safe. Cashier Department provided free of charge for your valuables safe deposit services, the details of inquiries, please call: "222,333,888."
防止干扰服务
当阁下需要清静时,可将门后的“请勿打扰牌”挂于房门门把上,并通知接待员不要将电话接入房内。
To prevent interference with service When you need quiet when the door after the "Do Not Disturb card" hanging on the door to door, and to inform the receptionist not to telephone access to the room.
客房锁匙
为保障阁下财物的安全,在离开房间时,请阁下将客房匙卡交大堂接待处。退房时,将匙卡退还大堂收银。如阁下不慎遗失匙卡,请到大堂接待处重新办理领取手续,并补交50元匙卡工本费。
Room keys In order to protect the safety of your property, leaving the room, your room key card to the General Assembly hall reception. Check-out, the key will be returned to the lobby card cash register. If you accidentally lost key card, go to the reception hall to receive re-registration procedures and pay 50 yuan fee for card key.
客房预定
阁下如需订房或延长居留时间,欢迎联络接待处,内线“888”。
Reservation For reservations or extend your stay, please contact the reception area inside the "888."
迷您吧
客房部配备有饮品及相关小食,房内放置酒水单价格表,敬请参阅。如需加配请致电内线“888”前台接待处。
Let your fans Rooms are equipped with the Department of beverages and snacks, drinks, single room to place price list, please refer to. For more information, please call ext increase with the "888" front desk reception.
 
  

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