星酒店仪容仪表检查标准

仪容仪表规定

The overall Grooming Standard

脸部妆面要求：
Facial Make-up Request
§ 眉毛要求修理，并修饰
Eyebrow should be trim and drawn.
§ 要求打眼影， 颜色可接受
Eye –shadow is necessary, the color is acceptable.
§ 适当的睫毛膏
Eyelash may be painted.
§ 适当涂腮红
The appropriate color for cheek
§ 必须涂口红
Lipstick is a must

女员工头发要求：
 Female hair request
§头发应梳理整齐，无碎发，乱发
Hair should comb tidy, don’t look hairy and messy
§刘海:长度前不遮眼, 整齐
Bang: neat and clean, mustn’t cover the eye.
§短发梳理整齐，可打着哩
Short hair should be neat, if curly hair should make spray
§中长发修剪整齐，如烫发可打着哩
Middle hair should cut trim and tidy, if curly hair should make spray
§长发须盘起来，发带\发夹颜色不可过于亮丽，
Long hair should comb up, hair clips and ribbon should not colorful.
§染发颜色不可过于夸张
Color of hair should be acceptable.
§餐饮部女员工长发的必须盘起
Female in F/B must comb up.

男员工头发要求：
Male hair: according to staff manual
§长度前不遮眼,侧不过耳,后不及领
§头发应梳理整齐，无碎发，乱发


指甲要求:
fingernail: according to staff manual.
§指甲清洁, 长度不超过指肚.
§指甲可涂无色指甲油(厨房员工除外)


饰物要求：
Accouterment: Except necklace for GRO, other refer to staff manual.
§耳环:只允许带耳钉,并只带一副耳钉
§项链:部门决定可戴与否
§手表:不带装饰性手表
§戒指:只带结婚戒指



工鞋要求：
shoes: according to staff manual.
§擦亮, 无污渍


工袜要求:
stocking and socks: according to staff manual.
§无刮丝, 破洞

The emphasis point of each department for grooming
仪容仪表各部门的侧重点


餐饮部,前台,客房, 销售:
FB, FO, HSKP, S&M:
§规范的职业妆面, 头发
Standard professional make-up, hair


厨房 Kitchen
§个人卫生, 手指甲, 头发
individual hygiene, hair, fingernail

Finance, HR
The heart of hotel:
§简单化妆, 头发
Simply make-up, hair


工程部：
Engineer
§制服卫生,个人卫生尤其进入客房时
Hygiene and uniform especially entering the guestroom


请各部门制作仪容仪表板报
 Completing department grooming notice board


l张贴各部门仪容仪表模特照片(包括头发, 化妆)
  post dept. grooming model photos, (including hair, make-up)
l张贴各部门仪容仪表标准并交给人力资源部
 Post dept. grooming standard and hand in to HR.
l每周检查结果(按周留出位置,张贴检查结果)
 Post the checking result
l请各部门培训及自检
 Training and self -check

仪容仪表委员会进行检查
 Grooming Committee Checking
· 检查各部门板报
       Checking dept. grooming notice board

· 仪容仪表规定
       Dept. Grooming Standard
· 检查仪容仪表
        Grooming spot checking



月份正式开始检查, 每月公布检查结果, 推选最佳团队,最佳员工.
The formal Grooming Checking form Oct. The check result will be announced every month. We will recommend the top team, excellent staff.


仪容仪表委员会委员:
1.Derek Wang Asst.Director of HR
2.Betty Zhan Training Mgr.
3.Mandy Liu Service Mgr.-Training
4.Catherine Du Leasing Sales Mgr.-S&M
5.Susie Xu Guest Service Mgr.-FO
6.Anna Liu F/B Trainer
7.Xu Li Life & Security Mgr.
8.Rila Li Hygiene & Sanitation Mgr.
9.Xing Fu Qiang Demi Chef-Kitchen
10.Lisa Wang HSKP Trainer
11.Xue Mingming Service Mgr.-FC
12.Zhang Tingyu Service Mgr.-Security
13.Zhang Hong Service Leader--Uniform
14.Duty Manager